Frequently Asked Questions

You can: • Submit a request through our Contact Form (https://www.reposewellnessnl.com/contact-1) • Email us at info@reposewellnessnl.com(mailto:info@reposewellnessnl.com) • If you’re already working with a clinician, you can book directly through our secure Jane App c(https://accounts.janeapp.com/lookup?_rai=176588f4-e5e8-4b82-bb6b-535fc7ae517e&_gl=1*1v7g911*_gcl_au*MTE0OTgzMzE5MS4xNzUwNDM1ODI5*FPAU*MTE0OTgzMzE5MS4xNzUwNDM1ODI5*_ga*MTE3MTg2MzM5NC4xNzUwNDM1ODMx*_ga_1B30NBKHQL*czE3NTA4Njk1MTIkbzIkZzAkdDE3NTA4Njk1MTIkajYwJGwwJGgyMTI5MzQzOTEz*_fplc*bXg3YmRpY3BzJTJCUmR1QVphejh3Z2xNYTNsaDhTN3cxUkExS2tUb1VsMXN0STRNazZOYnJkMHV5V2EyTFJZc1V2djFBJTJCemklMkYzakZVZzQ0TndtSGRRWDRwc0JwbElVbFhkQW0ySCUyQkJ0JTJGRWIzSXQyZ3cxdzR4VnFwRjFkbGw2ZyUzRCUzRA..)lient portal.

No referral is required. You can self-refer at any time. If you do have a referral from a physician or other provider, you’re welcome to share it - some insurance plans may require one for reimbursement.

Your first session is a welcoming and collaborative space designed to help us get to know you and understand your needs. During this comprehensive intake appointment, we will: • Review important information about consent and confidentiality • Explore your personal history, current challenges, and what brings you in • Discuss your goals and hopes for care • Share initial impressions and recommendations • Begin identifying next steps and setting the foundation for your support plan Our aim is for you to leave the session feeling heard, supported, and with a clearer understanding of how we can work together to support your well-being.

Yes! Most of our clinicians offer secure online therapy across Newfoundland and Labrador. Let us know your preference when booking.

Sessions are conducted through our secure telehealth platform, Jane. You’ll receive a welcome package with setup instructions before your first appointment. We recommend using a private space and/or headphones for confidentiality.